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The Matrix-UPS battery communication cable has been misplaced, what can I do?
Issue
Replacement battery communication cable for Matrix battery pack is needed.
Product Line
Matrix-UPS
Environment
All serial numbers
Cause
The cable is damaged or has been misplaced.
Resolution
The cable that provides battery communication is a standard RJ9 2 line 4 wire head set cable. This is available at any phone accessory supplier.