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Data Center Expert | How do hardware and software support contracts work?
... hardware warranty and software support contracts work for StruxureWare ... Software Support Contract ... come with 2 years of factory hardware ... software support. ... and any additional device packs must be ... active and complete software support in order ... technical support and software upgrades. Software support contracts are required for ... has a default 25 nodes (covered under base software support SKUs) ... ... currently require support contracts . Hardware Support Contracts ... total of 5 years , which includes 2 years of factory warranty ... ... continuous for the duration of coverage without ... Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
Network Management Card (NMC) Password Reset Procedure
Devices with an embedded ... Environmental Monitoring Unit 1 (AP9312TH) ... Network Management Card 1 - AP9617, ... Devices with an embedded Network Management Card 1 include (but ... Devices with an embedded ... ... NMC1 and NMC2 device (s) ... ... below for your device model in order ... ... cause unwanted erratic device behavior. ... Network Management Card 1 Procedure 1 .) ... Network Management Card 1 -enabled device : Device Most UPS devices with a DB ... ... * Indicates the device uses NMC2 password ... ... Management Card Embedded device .
Video: How to restore APC PowerChute device drivers on Windows?
... Missing APC UPS device drivers. 1 . Go to ... ... System Tools select Device Manager , then Batteries ... 6. Chose the option to browse for the driver software or install the driver from a list. ... 7. When presented with Search for driver software in this location and Let me pick from a list of device drivers click on Let me pick from a list of device drivers. ... : On some operating systems a reboot of the system is required before the device will work properly.
Back-UPS is detected as an ""Unknown Device"" in Device Manger
... ""Unknown Device "" in Device Manger ... ""Unknown Device "" is ... 1 . Make sure ... ... the Human Interface Device (HID) ... software . ... installed go to Device Manager (Start - ... - System - Device Manager ) and look ... device category called ""Human Interface Device "". Go to Device Manager (Start - ... - System - Device Manager ) and look ... list of installed devices . If Device Manager does not list ... ... If other USB devices are connected, ... removing those other devices before connecting our ...
Data Center Expert | How do I upgrade my software version?
You must have a valid currently active software support contract to receive upgrade files. ... 1 ) Download the upgrade.zip ... Upgrades usually take an hour or less to complete, but for certain upgrades it may take significantly longer depending on the number of devices and amount of historical data.
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... Network Management Card 1 (NMC1) ... Devices with an embedded Network Management Card 1 include (but ... Devices with an embedded ... ... who uses any one of the products ... One such example is ... ... , the NMC device is unable to ... of the NMC1 devices will not update ... engine, NMC2 devices will be updated ... ... team or facility manager . ... Network Management Card 1 (NMC1) ... -NMC1) Application Name ... s) Firmware Application is used with ... a value of 1 to allow fallback ... ... appended to the program shortcut. enabled devices has been implemented ...
Why doesn't StruxureWare or ISX Manager's mass configuration feature update or show password credentials on APC Network Management Card devices?
This affects ISX Manager's ability to make mass ... field. Because the ISX Manager takes one device's configuration file and ... them to other devices .
Why isn't Daylight Savings Time (DST) working properly when using custom settings and Network Time Protocol (NTP)?
... Network Management Card 1 (NMC1) ... Devices with an embedded Network Management Card 1 include (but ... ... Network Management Card 1 product family in ... ... ), Symmetra Single & Three Phase ... (dp3e) applications when using Network Management Card 1 devices (AP9617/ ... Please download the new firmware from or through ISX Manager and StruxureWare Central update servers. If
NetBotz v3 | How do I configure network settings?
... (nbrk0450/ 1 ), 550 ... ... Appliance, select one of the configuration ... Configuration Option 1 - DHCP 1 ) Power on ... ... the Advanced view application . 1 ) Download and ... the Advanced View Application . ... , skip step 1 . ... 3) Within Device Manager under "Ports ... ... Next and the application will scan the ... ... the Advanced View application installed in step 1 . 1 ) Connect the ... ... 2) Within Device Manager under "Ports ... ... Stop Bits: 1 ... the Advanced View application . ... the Advanced View application .
Netbotz 700 Series | How can I reset the NetBotz 750 to defaults?
/netbotz_ app /reset.sh ... /netbotz_ app /factory_reset.sh ... Once connected, verify you're using the correct port in device manager , then use the following settings and connect with a terminal emulation program such as Hyper-terminal or Putty: ... 1 Stop Bit ... /netbotz_ app /reset.sh ... /netbotz_ app /factory_reset.sh ... /netbotz_ app /restart.sh stop cleanDB startApp startClubber