{"support":{"yesButton":"Oui","noButton":"Non","feedback":{"title":"Quelles améliorations pouvons-nous apporter ?"},"submitButton":"Soumettre","successMessage":"Merci de nous avoir fait part de vos commentaires.","title":"Cela vous a-t-il été utile ?","feedbackPercentLabel":"personnes ont trouvé cela utile","captcha":{"error":"Veuillez cocher la case appropriée."}}}

Consulter notre FAQ

{"searchBar":{"inputPlaceholder":"Rechercher par mot-clé ou poser une question","searchBtn":"Rechercher","error":"Veuillez saisir un mot-clé pour effectuer une recherche"}}

PowerChute Personal Edition reports 101% battery capacity/charge and "charging" constantly

Issue

PowerChute Personal Edition is reporting my UPS has 101% battery capacity and constantly reports the battery is charging. See below for a reference.

Product Line

PowerChute Personal Edition
Back-UPS UPS models

Environment

UPS firmware versions version W1, W3, (check under About->UPS within PowerChute to verify version, similar to 908.W3.D, refer to the middle characters)

Cause

This cosmetic only issue occurs due to a UPS firmware bug. 100 or 101% indicate the UPS is fully charged.

Resolution

This issue is resolved in a future firmware release, tentatively scheduled for Februrary, 2014.