Browse FAQs



Why can't I use an international model SU, SUA, SUM, SMT, or SMX series Smart-UPS in North American 208v or 120v environments?
Why can't I use an international model SU , SUA, SUM, SMT, or SMX series Smart-UPS in North American 208v ...
Network Management Card 3 – dbg directory not included in Smart-UPS firmware
Issue: The dbg directory is not included in Smart-UPS ( SU ) firmware.
Why are the battery charge LEDs flashing on a Smart-UPS?
Environment: All Smart-UPS models with model numbers that begin with SU , SUA, SUM, SURT
I have a Smart-UPS, what is your warranty policy?
Smart-UPS models that begin with SU , SUA, SUM, SC, SURT, or SMC have a Two Year warranty on ...
What are the Smart-UPS Visual Indications (LEDs)?
Environment: Models beginning with SU , SUA, or SUM, All Serial Numbers
Why does a Smart-UPS turn off when a standard serial cable is attached?
Environment: All SU , SUA, SURT, and SUM models, All Serial Numbers


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