Browse FAQs



How do I update the firmware of my SRT series Smart-UPS using the Firmware Upgrade Wizard?
Devices that are *NOT* supported by the Firmware Upgrade Wizard: ... Operating systems: Microsoft Windows XP ®, Windows ... If you are upgrading an SRT unit due to a "Needs Firmware Update" or " Battery Sys Error 0800" message, you ... have your external battery packs connected when you perform the upgrade. If you connect more external packs at a later date and the issue returns, you will need to run the update again with all battery packs connected. ... The more external battery packs are connected, the longer the upgrade will take.
Where can I get support for APC and MGE Products?
AIS Battery Systems ... AV Power Conditioners & Battery Backups ... Battery Management Battery Replacement Services ... DC Battery ... Desktop Notebook Stands ... FLM Series ... Laptop Power Adapters ... Matrix Battery Systems ... MGE Battery Systems ... Mobile Notebook Stands ... Notebook Security ... Power Ready Notebook Cases ... Replacement Batteries Replacement Notebook Batteries ... Silcon Battery Systems SLM/FLM Series ... Smart-UPS Battery Systems ... SurgeArrest Notebook ... Symmetra Battery Systems ... TSP Battery ... Universal Mobile Device Batteries Universal Notebook Batteries Universal Notebook Power Adapter
How to configure the SRC 5,6,8 & 10 KVA UPS Models External Battery Packs using the LCD display
Example 1: If there are 16pcs of 5ah battery in series (for 5kva), the total Ah number is 5ahx16pcs=80ah ...
How do I update the firmware of my SMT, SMX, SMC, or SRT series Smart-UPS?
Devices that are *NOT* supported by the Firmware Upgrade Wizard: Operating systems: Microsoft Windows XP ®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, ...
Video: How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS using the Firmware Upgrade Wizard?
Environment: Operating systems: Microsoft Windows XP ®, Windows Vista® , Windows 7®, Windows 8®, 8.1®, ...
Electrolyte Levels of All Single-phase Symmetra Battery Systems
SYBATT: Each SYBATT contains (10) 12V 7.2ah batteries installed in series .
The Replace Battery Date on my new SMT series Smart-UPS is incorrect.
Occasionally you may find that on a new SMT series UPS the "Replace Battery By" date indicated on the LCD is far into ...
My smx2200 or smx3000 series Smart-UPS displays "Battery Temperature Sensor Fault"
Issue: smx2200 or smx3000 series Smart-UPS displays " Battery Temperature Sensor Fault"


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