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Search FAQs

How to changed login account email address on SmartConnect.apc.com

Issue:
User would like to change the email address used to log into SmartConnect.apc.com

Product:
Smart Connected UPS

Environment:
SmartConnect.apc.com

Cause:
User would like to change the email address used to log into SmartConnect.apc.com

Solution:
1. Log into SmartConnect.apc.com using the current login credentials
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2. Once log in go in the upper right of the web page click on  My Account
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3. From the dropdown click on View Profile
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4. In the Profile page click on Change Email
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After entering the new Email address click on Change Email. The new email address will now be the new log in account. 

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