Our Brands

{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

The ESXi host running the free edition of VMware is not shutting down when commanded to by PowerChute Network Shutdown.

VMware ESXi host, which is running the free edition of VMware, is not shutting down when commanded to by PowerChute Network Shutdown.

Product Line:
PowerChute Network Shutdown (PCNS) version 2.2.3, 2.2.4, 3.0, 3.0.1, 3.1, 4.x

VMware ESXi versions 3.5, 4.x, 5.x, 6.x, 7.x

The free edition of VMware ESXi provides read-only access to the API functions. Without write access to the API functions, PowerChute cannot issue a command to shut down an ESXi host.
To review a list of supported VMware ESXi versions see What VMware ESXi Licenses are support with PowerChute?

To make PowerChute Network Shutdown work properly you will need to purchase a license for ESXi.

You can also find more information in Kbase Shutdown VMware ESXi 4.X, 5.X unlicensed server with PowerChute Network Shutdown

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.