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Where can I locate product model and serial number for my APC 3 phase UPS?
Product line: Silcon dp300e, Symmetra MW, Symmetra PX, Smart-UPS VT, Galaxy 3500
APC UPS Network Management Card (NMC) Compatibility Chart
Single and Three Phase Smart-UPS with the following model prefixes:
Video: How to mount a Rack Mount Symmetra or Rack Mount Smart-UPS to a 2 Post Rack?
All Rackmount Smart-UPS 2U or larger in height, as well as associated external battery packs
Why does a Smart-UPS turn off when a standard serial cable is attached?
This is due to the proprietary pinout of APC Smart-UPS serial cables.
How can I integrate my SMT Smart-UPS with third party applications?
AN-176 "Modbus Implementation in APC Smart-UPS "
Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system ... cartridge for the UPS and two battery cartridges for the external battery pack.
What is the expected life of my APC UPS battery?
We do not reccomend using your APC Smart-UPS /Back-UPS as a portable power supply that is repeatedly discharged/recharged ...
Why can't I use a domestic model APC UPS on a ship
Cause: Standard North American Smart-UPS are designed for a 3 wire input comprised of a 120v Hot, Neutral, and Ground.


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