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    Smart-UPS C Series FAQ
    ... , they are available as dedicated Tower or Rack-Mount models in 1000 VA and 1500 VA capacities.
    How do I update the firmware of my SMT, SMX, or SMC series Smart-UPS using the Firmware Upgrade Wizard?
    Environment: UPS 03.8 SMX Larger than 1500 VA - (firmware greater than UPS 07.0)
    UPS Interface Expander 2 SmartSlot Card (AP9624) - Incorrect System Behavior for Some Master Server Control Functions
    ... firmware greater than UPS 05.0) UPS 09.8 SMX Larger than 1500 VA (firmware between UPS 05.0 - ...
    How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
    ... , Smart- UPS Online (SRT ... ... 2 device from v 5.X.X to v 6.X ... ... installed in a UPS , you need to determine which UPS you have. ... offers several different UPS families. Smart UPS ... Select the correct UPS or device type ... ... have a Smart UPS 750 (sua750 ... ... Network Management Card v 3.X ... executable for Smart UPS and Matrix w ... ... Network Management Card v 5.X ... executable for Smart UPS w/ap9630 ... ... 2 device from v 5.X.X to v 6.X ...
    SmartConnect QR Registration Label Missing
    a) using the UPS LCD Display, navigate to "About" menu and scroll to the " UPS MAC" and "Product ...
    SmartConnect Portal indicates that the firmware is out of date on my SmartConnect enabled UPS. How do I update it?
    Resolution: Via the "Configuration" menu on the UPS LCD screen you can update the UPS firmware by selecting "​Install FW?"
    SmartConnect Smart-UPS loses connectivity with the cloud after a period of time.
    UPS LCD Display shows SmartConnect status as "SC.4" or "Contacting" depending on the device type. Product Line:
    Matrix-UPS frequently asked questions regarding installation, operation, and standards
    ... about the Matrix UPS ? Matrix UPS ... of a Matrix UPS . ... the APC Matrix UPS . ... . Matrix- UPS should be set ... ... to Matrix- UPS . ... , Matrix- UPS Input Select Tap ... ... Set Matrix- UPS EU (Electronics ... of Matrix- UPS IU (Isolation ... ... of Matrix- UPS or by its ... ... of Matrix- UPS IU to " ... ... 7. Front LCD display should read ... If LCD display does not ... ... option of the LCD display to check current Matrix- UPS settings. ... to menu " UPS Tests" and ... Matrix- UPS Noises
    Why is my equipment dropped or rebooted while connected to my Smart-UPS?
    ... to Smart- UPS drops or reboots ... Smart- UPS ... a Smart- UPS can be dropped ... - A UPS with a weak ... ... Every Smart- UPS has a " ... C (68- ... C (15 C (77 C (95 ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... -Amp ( VA ) limit of ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at
    MAC address Vendor ID of Network Management Cards, and other network devices changing
    ... , Smart- UPS Online (SRT ... SmartConnect UPS ... originally used 00 C 0 B7 ... The limit of unique identifiers has been reached in the "00: C 0:B7" MAC address range, so a new ID of "28:29:86" is being used. ... Older revisions of the wizard will not work with cards that use the new vendor ID; IP config wizard v 5.0.3 and higher support both vendor ID's.
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