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How to reboot the SmartConnect Network Interface

Issue:
How to reboot the SmartConnect Network Interface 

Product Line:
SmartConnect enable Smart-UPS

Environment:
Smart-UPS SMC, SMT, SMTL, SMX, SCL with built-in SmartConnect network port

Cause:
Need to reboot for X reason or need to establish connectivity or re-establish connectivity with SmartConnect cloud

NOTE: rebooting the network interface will not affect the attached load. AC output will continue.  

Solution:
To reset the network interface of a SMT, SMTL, or SMX model UPS, on the display interface hold the UP and DOWN buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
To reset the network interface of an SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 5 seconds. The display flashes to indicate that the network interface has restarted.
To reset the network interface of an SCL model UPS, insert paperclip into the reset hole on the rear of the UPS.


 

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