Issue:

Can I use the search functionality of StruxureWare Data Center Expert's web page to search for NetBotz serial numbers?

Product Line:

NetBotz
StruxureWare Data Center Expert
Environment:

Data Center Expert version 7.2

Cause:

StruxureWare Data Center Expert 7.2 has a search feature on it's new web page that allows you to search for sensors and devices. One of the parameters that can be searched is serial number. On NetBotz version 2 appliances, the serial number is the same as the mac address. Searches characters other than alpha-numeric such as the colon in a mac address may not get searched properly. To avoid this, simply enclose the string in double quotes. For instance, if you are searching for NetBotz appliance with the mac address 00:02:d3:02:01:01 this string will not bring up the device.

Resolution:

If you instead search with the string enclosed in quotes, "00:02:d3:02:01:01" will return the device with that mac address/serial number.