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Smart-UPS C Series FAQ
Identifiable by the prefix ""SMC"" in the part number, they are available as dedicated Tower or Rack-Mount models in 1000 VA and 1500 VA capacities.
Chinese language does not work properly with sumx & sy UPS Network Management Card 2 (NMC2) applications v6.2.1
Issue The Chinese language option for UPS Network Management Card 2 sumx and sy applications v6.2.1 does not work properly.
Smart-UPS models with SMX prefix and UPS 02.2 firmware report "UPS: An internal UPS communication fault exists" frequently after upgrading to NMC2 firmware v6.2.0 or higher
This is due to a firmware issue with the SMX 1500va or less, ID11 firmware UPS 02.2, and compatibility with UPS NMC2 reporting in v6.2.0 sumx APP and higher.
AOS v6.3.2/sy3p APP v6.3.2 UPS Network Management Card 2 (NMC2) ap9630/AP9631 UPS Compatibility
This knowledge base will specify the compatibility of UPS Network Management Card 2 (NMC2) ap9630/31 sy3p APP v6.3.2 compatibility.
Smart-UPS fan operation parameters
Cause: A fan is included on any Smart-UPS 1400 VA higher and on all "XL" models.
How do I select the correct Smart-UPS XL battery pack for my Legacy Smart-UPS?
"APC manufactures a wide VA range of Smart-UPS products. Some of these models
Replacing the Battery in a 1st Generation Back-UPS Pro
Product Line: Back-UPS Pro 280, 420 and 650 VA


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