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How to install and setup the StruxureOn Gateway

Date de publication : 16 May 2017

How to install and setup the StruxureOn Gateway

Product Line

StruxureOn Gateway



  • A modern well spec’d server
  • Storage 20 GB hard disk space
  • Network:
    Port 443 outbound for connecting to StruxureOn
    Port 443 inbound locally for accessing the Gateway web interface
  • Ensure the devices to be monitored are accessible over the network from the StruxureOn Gateway

1. Downloading and installing the Gateway

Download and install the Gateway from here, following the instructions in the wizard.

You access the StruxureOn Gateway application from the local host,  https://localhost/dce/index.html .  Enter the username  admin  and password  admin .

2. Setting up a proxy server

The StruxureOn Gateway server must use the internet to communicate with the StruxureOn Digital service. If you are using a proxy server, specify the settings.

  1. Click Proxy Settings
  2. Choose to automatically detect proxy settings or configure the settings manually. Specify the proxy server address, the HTTP port and HTTPS port used to communicate with the proxy server, and the username and password to access it.
  3. Click OK to confirm the StruxureOn Gateway server can access the proxy server using these settings.

After you install StruxureOn Gateway, use a browser on any computer with network access to the server to log in to the application.

3. Discovering devices

After you have installed the StruxureOn Gateway, you need to set up which devices you want the system to monitor to allow it to retrieve data and send alarm notifications, etc. 

You can discover SNMPv1, SNMPv3, and NetBotz devices with a standard discovery Modbus devices with a Modbus discovery. 

  1. Log in to the StruxureOn Gateway, and click the Discover devices link on the banner, or access the Device Discovery page from the More > Discovery option.
  2. Create and run device discoveries for Standard SNMP (SNMPv1,SNMPv3) and NetBotz devices, or Modbus TCP, specifying a name and a valid IP address or address range. 
    1. To discover Standard devices, specify an IP address range. Use an asterisk to search an entire subnet: 192.168.1.* Use a dash to search a range of IP addresses:

      You can specify multiple IP addresses or IP address ranges, and select either the SNMP or NetBotz protocol, or both protocols.
      SNMP: Specify SNMPv1 or SNMPv3.
      - For SNMPv1, specify the Read community name (public is default), the Write community name (private is default), and the port, (161 is default).
      - For SNMPv3, specify the Username, Authentication type (MD5 or SHA), Authentication password, Encryption type (DES, DES3, AES128, AES192, AES256), Encryption password, and Port (161 is default).
      NetBotz: Specify the Username, Password, and Port (80 is default, or 443 with SSL enabled). 
    2. To discover Modbus TCP devices, specify the Device type, IP address, Port (502 is default), and Slave ID.

All discovered devices are placed in the Discovered Devices list on the Devices page. 



If you find that one or more of your devices are not yet supported, you can request device support here. You can follow the progress of your requests on your dcimsupport profile page.


Upgrading devices to StruxureOn Premium is done later from the StruxureOn App.


4. Registering and connecting Gateway

  1. In the Gateway, open More…> Registration and select Register to start the registration of your organization and connect your Gateway.

    NOTE: The registration takes place in the management web interface. If you want to register from another machine, you can register by copying the code and entering it at

  2. Click or tap Register with StruxureOn and specify your organization's site address. The registration code gets linked to your organization when you select to Connect to gateway.

5. Inviting users

You can invite other users to join your organization on StruxureOn as part of the initial setup process or any time later, granting them roles as administrators or users. 

  1. Go to and open the Users tab.

  2. Select to invite users, define user role, and enter user details. 

    Users will get a welcome e-mail with login information for the app. They can also log in to to change their own user information. 

    Administrators can also: 

  • Log in to to perform user management tasks, such as adding or removing users, or changing the priority list for contacts. 

  • Log in to the Gateway and perform additional configuration, such as configuring alarm thresholds, configuring device polling interval, and enabling automatic updates.

6. Setting up call priority

The priority list is used for example if a Schneider Electric service bureau agent needs to get in touch with the person responsible for your data center, to get in touch with the correct person close to the site, and on duty. It is a StruxureOn Premium feature. See how to upgrade to premium here.

  1. On, open the Call priority tab. 
  2. Drag and drop users to set up or edit the order in which the users should be contacted in case of an incident.   

Ensure you keep the call priority updated at any time to ensure the correct people are involved in critical incidents, for example if responsibilities change hands or a temp takes over when someone leaves the organization or takes a leave of absence. 

What's next?

You and the users you invited can now start exploring the smartphone app.

In the capacity of administrator, you can go to the StruxureOn Gateway and perform any additional configuration needed, see more here

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