Issue

Which model of UPS Network Management Card is supported in my UPS?


Product Line
 

•  
• UPS Network Management Card 3 - AP9640, AP9641
• UPS Network Management Card 4 - AP9644
• UPS Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
• UPS Network Management Card 1 - AP9617, AP9618, AP9619
• UPS Web/SNMP Card - AP9606

Environment

• All firmware versions (unless otherwise specified)
• All serial numbers

Cause

This compatibility chart has been created for reference.


Resolution

Please refer to the table below.

Note: Some of these management cards are older and discontinued. This means while there may be some compatibility between current UPS models and discontinued management cards, support for new device features or management card features and bug fixes will only be available with the current generation of Network Management Card for your device. Current generation Network Management Cards purchased on their own will ship with the SUMX application file, for use with the Smart-UPS family. Firmware files for use in other UPS systems can be found here: https://www.apc.com/us/en/tools/download/ (Filter by Software/Firmware and choose "Firmware Upgrade")
 

Network Management Card Model(s)	UPS Model	Note(s)
AP9640, AP9641	Single and Three Phase Smart-UPS with the following model prefixes: SUA* SUM SURT SURTA SURTD SUVT & MGE Galaxy 3500 SMT SMTL SMX SRT SRTL SRC Symmetra LX (Single phase Symmetra UPS)	*Note: SUA devices manufactured after 2008. With Firmware version v1.4.2 and above, supported added for some SmartUPS 3.6G models: SUA750RM1U, SUA1000RM1U, SUA750RMI1U, SUA1000RMI1U, and SUA750RMJ1UB
AP9644	Three Phase Galaxy UPS units: Galaxy VS*	*Includes built-in network management card. Notes: The AP9644 card is supported on the Galaxy VS from UPS firmware version 6.31.3.x. The AP9644 card is backward compatible with any Galaxy VS already installed. When the card is installed after the UPS, however, a new Start-up service (WSTRTUP-VS1-A50) needs to be purchased to upgrade the UPS and the card at the customer site.
AP9630/30CH, AP9631/31CH	Single and Three Phase Smart-UPS with the following model prefixes: SU SUA SUM SURT SURTA SURTD SUVT & MGE Galaxy 3500 SMT SMX SRT SRC Matrix UPS with UPS firmware versions Y or Z MX3000 MX5000 Single phase Symmetra models: Symmetra Power Array Symmetra RM Symmetra LX Three phase Symmetra models: 48kW Symmetra PX2 All-In-One* 20kW Symmetra PX 40kW Symmetra PX 80kW Symmetra PX 100kW Symmetra PX2* 160kW Symmetra PX2* ​	SMX/SMT require sumx APP v5.0.3 or higher.   SRT models require sumx APP v6.0.7, or v6.2.0 or higher   *Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
AP9630/30CH, AP9631/31CH, AP9635/35CH	Three Phase Galaxy UPS units ​Galaxy 300/7000* Galaxy VM	*Ships with AP9630 pre-installed in units manufactured post 2012. Older G7000 models require a special upgrade kit pre-2012 manufacture date.
AP9635/35CH	3 Phase UPS models including: Symmetra PX 250/500 SUVT/G500* Symmetra PX 20/40/80 Symmetra PX2 48kW All-in-One* Symmetra PX2 100/160 kW*   Single Phase UPS models including: Smart-UPS* Symmetra*	*With AOS 6.4+ only, modem features only supported on MGE Galaxy units **When using a NMC with an embedded NMC/Brain the FW file revisions must match. IE. 6.50 with 6.50, 6.8 with, 6.8, etc. Failure in doing so will cause communication alarms and display malfunction.
G5K9635CH	MGE Galaxy 5000	Kit includes all necessary parts to install an AP9635 for all G5000 UPS serial numbers and firmware.
G9K9635CH	MGE Galaxy 9000	Kit includes all necessary parts to install an AP9635 for all G9000 UPS serial numbers and firmware.
AP9617, AP9618, AP9619	Single and Three Phase Smart-UPS with the following model prefixes: SU SUA SUM SURT SURTA SURTD SUVT* Matrix UPS with UPS firmware versions Y or Z MX3000 MX5000 Single phase Symmetra models: Symmetra Power Array Symmetra RM 6K/12K Symmetra LX Three phase Symmetra models: 20kW Symmetra PX All-In-One 40kW Symmetra PX 80kW Symmetra PX 100kW Symmetra PX2** 160kW Symmetra PX2** Silcon	*Note: SUVT model UPSs with v7.X.X firmware should use NMC2 to take advantage of all UPS firmware enhancements.   **Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
AP9606	Older UPS models including: Smart-UPS with the following model prefix: SU SUA Symmetra Power Array Symmetra RM 6K/12K Matrix UPS with UPS firmwares Y or Z MX3000 MX5000 40kW Symmetra PX 80kW Symmetra PX Silcon
0J-0N-9581GVM	Galaxy VM	Spare part for Galaxy VM Display/Embedded Network Management Card inside
0G-9354 W0G-9354 (spare part) 0G-9354A 0J-0G-9354A (spare part)	Three phase Symmetra (PX2) models: 48kW Symmetra PX All-In-One 100kW Symmetra PX 160kW Symmetra PX	UPS brain with embedded Network Management Card. "A" SKU's are built on NMC2 architecture

Note: Certain features are limited by application.