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{"searchBar":{"inputPlaceholder":"Rechercher par mot-clé ou poser une question","searchBtn":"Rechercher","error":"Veuillez saisir un mot-clé pour effectuer une recherche"}}What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Issue:
What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Product Line:
Smart-UPS Online
Environment:
All 15Kva and 20Kva models, All Serial Numbers
Cause:
The "Amp Hour" field on the NMC is for use on International models that support non-intelligent battery packs in some regions.
It is not used on domestic models.
Resolution:
You do not need to enter anything in the "Amp Hour" field of your North American SURT15K or SURT20K UPS. Your unit will auto-configure based on the intelligent packs that are connected.
What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS
Product Line:
Smart-UPS Online
Environment:
All 15Kva and 20Kva models, All Serial Numbers
Cause:
The "Amp Hour" field on the NMC is for use on International models that support non-intelligent battery packs in some regions.
It is not used on domestic models.
Resolution:
You do not need to enter anything in the "Amp Hour" field of your North American SURT15K or SURT20K UPS. Your unit will auto-configure based on the intelligent packs that are connected.
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