{"support":{"yesButton":"Ja","noButton":"Nein","feedback":{"title":"Was können wir tun, um zu verbessern?"},"submitButton":"Senden","successMessage":"Vielen Dank für Ihre Rückmeldung.","title":"War das hilfreich?","feedbackPercentLabel":"aller Betrachter fanden die Antwort hilfreich","captcha":{"error":"Aktivieren Sie das Kontrollkästchen"}}}

FAQs durchsuchen

{"searchBar":{"inputPlaceholder":"Nach Stichwort suchen oder Frage stellen","searchBtn":"Suchen","error":"Bitte geben Sie ein Stichwort für die Suche ein."}}

PowerChute Personal Edition reports 101% battery capacity/charge and "charging" constantly

Issue

PowerChute Personal Edition is reporting my UPS has 101% battery capacity and constantly reports the battery is charging. See below for a reference.

Product Line

PowerChute Personal Edition
Back-UPS UPS models

Environment

UPS firmware versions version W1, W3, (check under About->UPS within PowerChute to verify version, similar to 908.W3.D, refer to the middle characters)

Cause

This cosmetic only issue occurs due to a UPS firmware bug. 100 or 101% indicate the UPS is fully charged.

Resolution

This issue is resolved in a future firmware release, tentatively scheduled for Februrary, 2014.