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{"searchBar":{"inputPlaceholder":"Nach Stichwort suchen oder Frage stellen","searchBtn":"Suchen","error":"Bitte geben Sie ein Stichwort für die Suche ein."}}Why during the installation of PowerChute Personal Edition the 'NEXT" button does not respond when asked to select an installation folder?
Issue:
During the installation of PowerChute Personal Edition when asked to select an installation folder after clicking the Next button the installation hangs / stalls.
Product Line:
PowerChute Personal Edition (PCPE)
Environment:
PCPE versions 3.0, 3.0.0.1, 3.0.2
Windows XP, Vista, Windows 7
Cause:
Corruption in Windows Management Instrumentation (WMI)
See Microsoft FAQs for information on WMI http://technet.microsoft.com/en-us/library/ee692772.aspx
Resolution:
Run these commands from the command prompt.
Click Start, Run and typeCMD.EXE
Note:For Vista & Windows 7 you need to open Command Prompt window as an administrator. To do so, click Start, click All Programs, click Accessories, right-clickCommand Prompt, and then clickRun as administrator.
For all OS:
To save time and effort copy and paste the commands in bold.
- Net stop winmgmt (answer yes to any questions asked)
- cd C:/Windows/system32/wbem
- xcopy Repository Repository.old
- rmdir /s Repository (answer yes to any questions asked)
- Net start winmgmt
For Windows XPonly:
- rundll32 wbemupgd, UpgradeReposiror
For Vista and Windows 7:
- winmgmt /salvagerepository
For all OS:
- cd /d %windir%\system32\wbem
- for %i in (*.dll) do RegSVR32 -s %i
- for %i in (*.exe) do %i /RegServer
Note:After running “for %i in (*.exe) do %i /RegServer” the Windows Management Instrumentation Tester pop up window will appear just X out / close the window.
- reboot the system and run the installer
Published for:APC Switzerland
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