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Why during the installation of PowerChute Personal Edition the 'NEXT" button does not respond when asked to select an installation folder?

During the installation of PowerChute Personal Edition when asked to select an installation folder after clicking the Next button the installation hangs / stalls.

Product Line:
PowerChute Personal Edition (PCPE)

PCPE versions 3.0,, 3.0.2
Windows XP, Vista, Windows 7

Corruption in Windows Management Instrumentation (WMI)
See Microsoft FAQs for information on WMI http://technet.microsoft.com/en-us/library/ee692772.aspx

Run these commands from the command prompt.

Click Start, Run and typeCMD.EXE

Note:For Vista & Windows 7 you need to open Command Prompt window as an administrator. To do so, click Start, click All Programs, click Accessories, right-clickCommand Prompt, and then clickRun as administrator.

For all OS:

To save time and effort copy and paste the commands in bold.

  • Net stop winmgmt (answer yes to any questions asked)
  • cd C:/Windows/system32/wbem
  • xcopy Repository Repository.old
  • rmdir /s Repository (answer yes to any questions asked)
  • Net start winmgmt

For Windows XPonly:

  • rundll32 wbemupgd, UpgradeReposiror

For Vista and Windows 7:

  • winmgmt /salvagerepository

For all OS:

  • cd /d %windir%\system32\wbem
  • for %i in (*.dll) do RegSVR32 -s %i
  • for %i in (*.exe) do %i /RegServer

Note:After running “for %i in (*.exe) do %i /RegServer” the Windows Management Instrumentation Tester pop up window will appear just X out / close the window.

  • reboot the system and run the installer

APC Switzerland

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