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{"searchBar":{"inputPlaceholder":"Nach Stichwort suchen oder Frage stellen","searchBtn":"Suchen","error":"Bitte geben Sie ein Stichwort für die Suche ein."}}SMX 1500va or less frequently clicking and compensating for high input voltage
Issue:
Some customers may experience hearing a frequent clicking sound while their UPS is compensating for high input voltage.
Product Line:
Smart-UPS
Environment:
This issue can affect SMX series Smart-UPS 1500va or less. UPS Firmware rev 3.7 or lower.
SMX750, SMX750-NMC, SMX1000, SMX1500RM2U, SMX1500RM2UNC
Cause:
UPS firmware must be upgraded to 3.8 or higher
Resolution:
Refer to KBASE document #FA164737 to upgrade the firmware.
Some customers may experience hearing a frequent clicking sound while their UPS is compensating for high input voltage.
Product Line:
Smart-UPS
Environment:
This issue can affect SMX series Smart-UPS 1500va or less. UPS Firmware rev 3.7 or lower.
SMX750, SMX750-NMC, SMX1000, SMX1500RM2U, SMX1500RM2UNC
Cause:
UPS firmware must be upgraded to 3.8 or higher
Resolution:
Refer to KBASE document #FA164737 to upgrade the firmware.
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