Earn recurring revenue
UPSs. PDUs. Micro Data Centers. Simply add one of our services and generate monthly recurring revenue.
Resolve issues faster
Let us provide predictive services based on data driven recommendations from our EcoStruxure IT platform.
What others are saying
Technology Sub-Category Winner: Power Protection and Management
Monitoring & Dispatch Services was recently named a 2020 CRN Product of the Year award.
Dan Coffman, CEO, UPS Protection, Inc.
"Thanks to Monitoring & Dispatch Services, we have been able to provide a full package service to our customers to relieve their staff from maintenance duties and give them the peace of mind to dedicate their time to their focused activities.”
Wayne St. Jacques, VP, Managed & Executive Services, ePlus
“Extending our Managed Services to provide proactive alerts and remediation of UPS-related issues, both remote and via on-site dispatch for replacement, is a strong complement to our existing portfolio. Enhanced manageability and control of power protection, enables our customers to avoid service disruption for maximized uptime and support of their business continuity strategies.”
Flexible service options for any distributed IT need
We monitor. You service.
EcoStruxure Asset Advisor is a monitoring service offer that includes 24/7 remote monitoring and support from Schneider Electric for faster remediation and greater visibility.
- Get access to our Network Operations Center
- Capture recurring monthly revenue by letting us handle monitoring and remote support
- Easily collaborate and quickly troubleshoot with us on our incident-based chat
- Receive personalized monthly reports with insights and recommendations
You monitor. We service.
Dispatch Services is an upgrade service offer to EcoStruxure IT Expert that provides advanced remote and on-site support from Schneider Electric, with parts and labor included.
- Remain in control and monitor using our hosted software
- Get training from our experts to perform basic remote support
- Position yourself to earn more monthly revenue on our software
- Avoid unpredictable service costs
We monitor. We service.
Monitoring & Dispatch Services is a completely hands-off service offer that includes 24/7 proactive monitoring, remote support and on-site support from Schneider Electric, with parts and labor included.
- Leverage our extended team of experts to handle everything and extend your reach in the field
- Free up your staff and let them focus on other areas of your business
- Minimize business disruptions and reduce your OpEx with more proactive service support
- Gain peace of mind
Basic Remote Support>
Advanced Remote Support>
On-site Support, with Parts Included>
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