Browse FAQs



What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt003 APC Smart-UPS RT 208/240 3U Step-Down Transformer
ap9620 Legacy Communications Card (LCC) Compatibility
UPS Device Management UPS installations (communicating ... For Smart-UPS units with the ... ... to communicate with APC's historical UPS -Link or APC proprietary USB usages ... While APC's recommendation remains using ... latest version of APC UPS management solutions, ... The following UPS management solutions require ... ... using the historical UPS -Link serial ... using APC proprietary USB usages ... Operating System embedded UPS support APC Application Note # ... ... details on supported UPS ... longer supported by APC's PowerChute Business Edition ... cable using pin 3 and pin 6 The UPS alone supports this ... ... chart below lists UPS by model number ...
Why can't I use a domestic model APC UPS on a ship
Cause: Standard North American Smart-UPS are designed for a 3 wire input comprised of a 120v Hot, Neutral, and Ground.
Where can I locate product model and serial number for my APC 3 phase UPS?
Product line: Silcon dp300e, Symmetra MW, Symmetra PX, Smart-UPS VT, Galaxy 3500
How can I adjust the number of battery packs on a Smart-UPS XL?
Smart-UPS XL products require that you tell the UPS how many external ... so that the UPS can properly calculate ... Smart-UPS XL ... SMX are not XL models, even ... ... runtime and have Smart Batteries. Smart-UPS XL models are not ... Smart-UPS XL models are not ... ... calculations which a Smart-UPS performs when it There are three ways program the Smart-UPS XL to recognize the ... the UPS service must be ... 3 . You will ... ... properly with an APC UPS or ... com port the UPS serial
APC UPS Network Management Card (NMC) Compatibility Chart
Single and Three Phase Smart-UPS with the following model prefixes:
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... products on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... outside of the U .S. ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
How do I upgrade my SRT, XU, or XP Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SRT) or Secure- UPS (XP) ... Smart-UPS Online models with ... Smart-UPS Industrial XP1K9NN42RCC Smart-UPS Industrial XU1K3LLXXRCC Supported UPS model listed above UPS Network Management Card ... embedded in the UPS ) with Firmware ... UPS power output * ... ... for the particular UPS UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ...


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.