Browse FAQs

Smart-UPS C Series FAQ
1000 and 1500va in both Rack and Tower form factors
Smart-UPS VT; What is our minimum rear clearance
Product line: Smart-UPS VT ISX 19” Rack Mounted, and Tower VT 10-40kva
What are the various generations of Smart-UPS Products?
Current Products: Fully interactive LCD display All units Rack / Tower convertible
Replace Battery LED Flashing on an "SUA" or "SUM" Smart-UPS
SUA Tower models, 1500va or less: ... SUA Tower models larger than 1500va : ... All Rack Mount and Rack / Tower convertible models, all sizes:
UPS Interface Expander 2 SmartSlot Card (AP9624) - Incorrect System Behavior for Some Master Server Control Functions
... from the UPS's LCD . ... from the UPS's LCD . ... or from the LCD in these systems ... SMT Tower (firmware UPS 08.0 or greater) UPS 09.3 SMT 2U Rackmount UPS 09.3 SMT 1U Rackmount (follow "SMX 1500va or less" firmware) UPS 09.8 SMX 1500va or less (firmware greater than UPS 05.0) UPS 09.8 SMX Larger than 1500 VA (firmware between UPS 05.0 - UPS 07.0
Where can I get support for APC and MGE Products?
Basic Rack PDU ... Desktop Notebook Stands ... Metered Rack PDU Metered-by-Outlet Rack PDU ... Mobile Notebook Stands ... NetBotz Rack Access ... NetShelter Open Frame Rack Accessories ... Open Frame Racks ... Rack Air Distribution Rack Components Rack LCD Consoles Rack PDU Accessories Rack -mount Transfer Switches ... Smart-UPS VT ... Switched Rack PDU
SmartConnect Device Registration when QR Label is Missing
Rack -mount models ... Tower models have the QR label attached to the top of the UPS. ... In order to identify the Product ID and Product Key references required for pairing: a) using the UPS LCD Display, navigate to "About" menu and scroll to the "UPS MAC" and "Product Key" entries ... b) log into your account and choose "ADD DEVICE" then "Product Codes", and input the codes identified on the UPS LCD :
Schneider Electric Rack LCD products and perceived "Image Burn In" / Dead Pixel Policy
Issue Screen or image "burn in" on a Rack LCD product; appearance of a "ghost" image
How do I upgrade the firmware on my APC Analog KVM (part number ap5201/ap5202) or Rack LCD with integrated KVM (ap5808/AP5816)?
I. Firmware Upgrade ... upgrade the firmware on your APC Analog KVM (ap5201/ap5202) or KVM Rack LCD (ap5808/AP5816), you must ...
AP84XX, AP88XX, AP89XX, and AP86XX 2G Rack PDU LCD Backlight Behavior
update has been provided to maximize the life-span of the rack LCD display and to save energy by automatically turning off the backlight ...

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