Browse FAQs



Video: Why might my APC Back-UPS Product be beeping?
Most Back-UPS products have the ability to change their sensitivity ... shape of the input power from high to medium or even low.
What are some issues I may encounter when using an APC Back-UPS with a generator?
Once the Powerchute software is installed, you can lower the sensitivity from the default setting of High, to either Medium or Low.
When connected to the wall, my Back-UPS product will not power on. D.O.A. (Dead on Arrival).
... wall, my Back-UPS product will not power ... ... in which a Back-UPS product will not turn ... All APC Back-UPS branded product families ... Back-UPS ES Back-UPS CS Back-UPS BN Back-UPS LS Back-UPS Pro Back-UPS BX/BR All APC Back-UPS branded product families ... ... cords from the Back-UPS product that might be ... and unplug the Back-UPS product from the wall ... ... Confirm that the Back-UPS product’s battery is connected ...
Will my APC Back-UPS Automatically restart following the return of utility power?
Issue: Will my APC Back-UPS Automatically restart following the return of utility power?
Video: Back-UPS ES "M"; Connecting internal battery.
Issue: APC Back-UPS "M" ; Connecting the internal battery.
Video: Back-UPS Pro M XS; Adjustment of unit battery transfer sensitivity.
Issue: APC Back-UPS "M" XS; Adjusting the battery transfer settings.


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