Issue: The Battery Modules included with Smart-UPS Ultra 5-10kW models are not pre-installed in the UPS chassis. Instead, they are packed separately within the package of the UPS.
Product Line: Smart-UPS Ultra 5-10kW models
Resolution: After opening the packaging of the UPS, identify the package on top of the UPS. This package contains the SRYLBM battery module that must be installed in the UPS chassis.
Product Line: Smart-UPS Ultra 5-10kW models
Resolution: After opening the packaging of the UPS, identify the package on top of the UPS. This package contains the SRYLBM battery module that must be installed in the UPS chassis.
Released for:APC Canada
