Search FAQs

SSH script fails to run from PowerChute Network Shutdown with error (java.nio.charset.MalformedInputException: Input length = 1)

Issue:
Configured PowerChute Network Shutdown to run an SSH script and it fails to run and records error (java.nio.charset.MalformedInputException: Input length = 1).

Product:
PowerChute Network Shutdown version 4.3, 4.4, 4.4.1

Environment:
All support Windows OS

Cause:
Wrong encoding select for the script text file.

Solution:
PowerChute Network Shutdown will support text file encoding UTF-8. Save the text file with the required encoding, and PowerChute will trigger it.
SSH Script Encoding.png