{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
{}

Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}
Search FAQs

PowerChute Network Shutdown virtual Machine priority list does not display VMs for Standalone Hosts

Issue:
PowerChute Network Shutdown virtual machine priority list does not display VMs for Standalone Hosts i.e. the selection list is blank. 



Product Line:
PowerChute Network Shutdown version 4.1

Environment:
PowerChute Network Shutdown version 4.1 for VMware

Cause:
When there are only standalone Hosts in the datacenter VM prioritization cannot be used. 


Solution:
Upgrade to PowerChute Network Shutdown version 4.2 or above

For PowerChute Network Shutdown version 4.1
In a configuration that only includes a standalone host use the Automatic VM Startup/Shutdown feature to control the order that VMs are shutdown/started on the individual hosts. See Configure virtual machine shutdown on standalone VMware ESX and ESXi hosts protected by PowerChute.
If you have a HA cluster with at least 1 host (normally 2 or more) and some standalone Hosts in the Datacenter PowerChute Network Shutdown will display VMs for the standalone hosts as well as the VMs in the Cluster and those VMs can be prioritized in the PowerChute Network Shutdown UI. 

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.