Issue
What is the proper procedure for installing a replacement power module in a single phase Symmetra UPS system?
Product Line
Symmetra Power Array
Symmetra RM
Symmetra LX
Environment
All serial ranges
Cause
This document discusses the recommended procedure for installing or replacing power modules in a single phase Symmetra UPS system.
Resolution
The following text describes the recommended procedure for use when replacing power modules. Please refer to the section that pertains to your particular model.
Symmetra LX
1.) Remove the faulty power module.
- Identify the faulty power module using the display interface. The fault and diagnostic menu will identify any failed power modules by their location (L1 - L5).
- Remove the front cover of the UPS and locate the faulty power module. Power modules are installed on the left hand side of the system. The bays are labeled L1 - L5 (from top to bottom).
- Loosen the captive thumbscrew located an inch to the right of the power module's fan.
- When the screw is as loose as it can be, the latch that it is attached to should move down slightly to unlock the module. If the latch does not move down by itself, pull it down.
- Grab the handle and lift up on the module while pulling out.
2.) Install the replacement power module.
- Unpack the replacement power module from its packaging.
- Visually inspect the connector, located on the rear of the power module, for any signs of damage or nonconformance. If there is a problem with the replacement module, do not continue. Contact Schneider Electric technical support.
- Insert the replacement power module into the slot and slide it back until it is fully seated.
- Grip the thumbscrew, located just to the right of the power module's fan, and lift up on it to engage the latch.
- Hold the latch up and tighten the thumbscrew. The thumbscrew should be as tight as you can get it without the use of a tool.
- Confirm that the UPS recognizes the power module. The display interface should display a "Power module quantity increased" message.
- Ensure that there are no faults registered by the system. If so, contact Schneider Electric technical support.
- Re-install the front cover of the UPS.
Symmetra RM 2-6 kva
1.) Remove the faulty power module.
- Identify the faulty power module using the display interface. The fault and diagnostic menu will identify any failed power modules by their location (L1 - L4).
- Remove the front bezels of the UPS and locate the faulty power module. Power modules are installed on the left hand side of the system. The bays are labeled L1 - L4 (from top to bottom).
- Loosen the two thumb screws in the upper corners of the module.
- Depress the black switch located on the right hand side of the front of the power module.
- While depressing the switch, grab the handle and pull the module out.
2.) Install the replacement power module.
- Unpack the replacement power module from its packaging.
- Visually inspect the connector, located on the rear of the power module, for any signs of damage or nonconformance. If there is a problem with the replacement module, do not continue. Contact Schneider Electric technical support.
- Insert the replacement power module into the slot and slide it back until it is fully seated.
- Tighten the thumb screws in the upper corners of the module.
- Confirm that the UPS recognizes the power module. The display interface should display a "Power module quantity increased" message.
- Ensure that there are no faults registered by the system. If so, contact Schneider Electric technical support.
- Re-install the front bezels of the UPS.
Symmetra RM 8-12 kva
1.) Remove the faulty power module.
- Identify the faulty power module using the display interface. The fault and diagnostic menu will identify any failed power modules by their location (L1 - L4).
- Remove the front cover of the UPS and locate the faulty power module. Power modules are installed on the left hand side of the system. The bays are labeled L1 - L4 (from top to bottom).
- Loosen the captive thumbscrew located an inch to the right of the power module's fan.
- When the screw is as loose as it can be, pull down the black latch to unlock the module.
- Grab the handle and lift up on the module while pulling out.
2.) Install the replacement power module.
- Unpack the replacement power module from its packaging.
- Visually inspect the connector, located on the rear of the power module, for any signs of damage or nonconformance. If there is a problem with the replacement module, do not continue. Contact Schneider Electric technical support.
- Insert the replacement power module into the slot and slide it back until it is fully seated.
- Grip the black latch and lift up to engage the latch.
- Hold the latch up and tighten the thumbscrew. The thumbscrew should be as tight as you can get it without the use of a tool.
- Confirm that the UPS recognizes the power module. The display interface should display a "Power module quantity increased" message.
- Ensure that there are no faults registered by the system. If so, contact Schneider Electric technical support.
- Re-install the front cover of the UPS.
Symmetra Power Array
1.) Remove the faulty power module.
- Identify the faulty power module using the display interface. The fault and diagnostic menu will identify any failed power modules by their location (L1 - L5).
- Remove the front bezels of the UPS and locate the faulty power module. Power modules are installed on the left hand side of the system. The bays are labeled L1 - L5 (from top to bottom).
- Loosen the screw on the latch that holds the power module in place. The latch is located near the bottom right corner on the front of the power module.
- When the screw is as loose as it can be, Pull the latch toward you and down into the frame.
- Grab the handle and lift up on the power module while pulling out.
2.) Install the replacement power module.
- Unpack the replacement power module from its packaging.
- Visually inspect the connector, located on the rear of the power module, for any signs of damage or nonconformance. If there is a problem with the replacement module, do not continue. Contact Schneider Electric technical support.
- Insert the replacement power module into the slot and slide it back until it is fully seated.
- Lift up the latch and push it into the power module until it stops.
- Hold the latch and tighten the screw.
- Confirm that the UPS recognizes the power module. The display interface should display a "Power module quantity increased" message.
- Ensure that there are no faults registered by the system. If so, contact Schneider Electric technical support.
- Re-install the front bezels of the UPS.
Released for:APC Canada
