Issue:
What are the differences between APC branded and Dell branded Smart-UPS?
Product Line:
Smart-UPS
Environment:
"DL" models, All Serial Numbers
Cause:
APC has entered into an agreement with Dell to produce new Dell branded Smart-UPS. All support is to be provided by APC.
Resolution:
There are 5 differences between new Dell branded units and APC standard models:
1. Dell logo badge on the front panel.
2. Dell logo on the box.
3. Online Smart-UPS models (DLRTs) ship as towers, with feet and top cover attached, but include the rail kit in the box for versatility.
APC standard Smart-UPS Online products come either as a tower (no rail kit) or as a rackmount (no feet). DLRTs are true convertibles.
4. Dell SKUs have a blue sticker on their rear panels:
5. All Dell branded units feature a 3 year Hardware and 3 year Battery warranty
APC provides all post-sales support for these products. Customers should call APC directly rather than contacting Dell tech support.
Technical specs are the same between the APC and Dell branded units, with the exception of the DLRT8KRMXLT which features a 6 x L30-30 PDU instead of the 4 x L6-20 and 2 x L6-30 on the standard APC branded unit.
Please see attached sales brochures for images and additional information.
What are the differences between APC branded and Dell branded Smart-UPS?
Product Line:
Smart-UPS
Environment:
"DL" models, All Serial Numbers
Cause:
APC has entered into an agreement with Dell to produce new Dell branded Smart-UPS. All support is to be provided by APC.
Resolution:
There are 5 differences between new Dell branded units and APC standard models:
1. Dell logo badge on the front panel.
2. Dell logo on the box.
3. Online Smart-UPS models (DLRTs) ship as towers, with feet and top cover attached, but include the rail kit in the box for versatility.
APC standard Smart-UPS Online products come either as a tower (no rail kit) or as a rackmount (no feet). DLRTs are true convertibles.
4. Dell SKUs have a blue sticker on their rear panels:
5. All Dell branded units feature a 3 year Hardware and 3 year Battery warranty
APC provides all post-sales support for these products. Customers should call APC directly rather than contacting Dell tech support.
Technical specs are the same between the APC and Dell branded units, with the exception of the DLRT8KRMXLT which features a 6 x L30-30 PDU instead of the 4 x L6-20 and 2 x L6-30 on the standard APC branded unit.
Dell-branded SKU | Description / Model Name | APC-branded SKU |
DLRT192RMBP | Dell Smart-UPS SRT 192V 5kVA Tower/RM Battery Pack | SRT192RMBP |
DLRT192RMBP2 | Dell Smart-UPS SRT 192V 8kVA Tower/RM Battery Pack | SRT192RMBP2 |
DLRT192RMBPJ | Dell Smart-UPS SRT 192V Extended Battery Module for 5kVA UPS Japan | SRT192RMBPJ |
DLRT192RMXLBP3U | Dell Smart-UPS RT 192V RM Extended Battery Module | SURT192RMXLBP3U |
DLRT192RMXLBPJ3U | Dell Smart-UPS RT 192V RM Extended Battery Module for Japan | SURT192RMXLBPJ3U |
DLRT3000RMXLA | Dell Smart-UPS SRT 3000VA RM 120V | SRT3000RMXLA |
DLRT3000RMXLI | Dell Smart-UPS SRT 3000VA RM 230V | SRT3000RMXLI |
DLRT5000RMXLJ3U | Dell Smart-UPS RT 5000VA RM 200V | SURT5000RMXLJ3U |
DLRT5KRMXLI | Dell Smart-UPS SRT 5000VA Tower/RM 230V | SRT5KRMXLI |
DLRT5KRMXLJ | Dell Smart-UPS SRT 5kVA 200V Japan | SRT5KRMXLJ |
DLRT5KRMXLT | Dell Smart-UPS SRT 5000VA Tower/RM 208V | SRT5KRMXLT |
DLRT8000RMXLI6U | Dell Smart-UPS RT 8000VA RM 230V | SURT8000RMXLI6U |
DLRT8000RMXLT6U | Dell Smart-UPS RT 8000VA RM 208V | SURT8000RMXLT6U |
DLRT8KRMXLI | Dell Smart-UPS SRT 8000VA Tower/RM 230V | SRT8KRMXLI |
DLRT8KRMXLT | Dell Smart-UPS SRT 8000VA Tower/RM 208V | SRT8KRMXLT |
DLRT96RMBP | Dell Smart-UPS SRT 96V 3kVA Battery Pack | SRT96RMBP |
DLRTA3000RMXL3U | Dell Smart-UPS RT 3000VA RM 120V | SURTA3000RMXL3U |
DLRTD3000RMXLI3U | Dell Smart-UPS RT 3000VA RM 230V | SURTD3000RMXLI3U |
DLRTD5000RMXLI3U | Dell Smart-UPS RT 5000VA RM 230V | SURTD5000RMXLI3U |
DLRTD5000RMXLT3U | Dell Smart-UPS RT 5000VA RM 208V | SURTD5000RMXLT3U |
DLT1200RMJ1U | Dell Smart-UPS 1200VA LCD RM 1U 100V | SMT1200RMJ1U |
DLT1500, DLT1500C | Dell Smart-UPS 1500VA LCD 120V | SMT1500, SMT1500C |
DLT1500I | Dell Smart-UPS 1500VA LCD 230V | SMT1500I |
DLT1500J | Dell Smart-UPS 1500VA LCD 100V | SMT1500J |
DLT1500RM2U | Dell Smart-UPS 1500VA LCD RM 2U 120V | SMT1500RM2U |
DLT1500RMI2U | Dell Smart-UPS 1500VA LCD RM 2U 230V | SMT1500RMI2U |
DLT1500RMJ2U | Dell Smart-UPS 1500VA LCD RM 2U 100V | SMT1500RMJ2U |
DLT2200 | Dell Smart-UPS 2200VA LCD 120V | SMT2200 |
DLT2200I | Dell Smart-UPS 2200VA LCD 230V | SMT2200I |
DLT3000RM2U | Dell Smart-UPS 3000VA LCD RM 2U 120V | SMT3000RM2U |
DLT3000RMI2U | Dell Smart-UPS 3000VA LCD RM 2U 230V | SMT3000RMI2U |
DLT3000RMJ2U | Dell Smart-UPS 3000VA LCD RM 2U 100V | SMT3000RMJ2U |
DLT750J | Dell Smart-UPS 750VA LCD 100V | SMT750J |
DLX120RMBPJ2U | Dell Smart-UPS X 120V External Battery Pack Rack/Tower for Japan | SMX120RMBPJ2U |
DLX3000RMLVJ2U | Dell Smart-UPS X 3000 Rack/Tower 100V | SMX3000RMLVJ2U |
Please see attached sales brochures for images and additional information.