Технические часто задаваемые вопросы
Data Center Expert | How do hardware and software support contracts work?
... hardware warranty and software support contracts work for StruxureWare Data Center Expert. StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Expert (all ... Software Support Contract StruxureWare Data Center Expert appliances come ... software support . The Data Center Expert appliance and ... active and complete software support in order to receive technical support and software upgrades. Software support contracts are required for ... covered under base software support SKUs) as ... ... not currently require support contracts . Hardware Support Contracts StruxureWare Data Center Expert Appliances can ... Hardware support must be continuous ... Year 1
Did APC purchase the AirFlow Company?
Data Center Cooling ... into our technical support line to identify ... ... . Our Tech Support hot line is ... American Power Conversion Expands Availability Solutions with Acquisition of Airflow Company ... , global, one -stop shop ... ... solutions also offer one of the smallest ... ... and Advance Power’s operations ; the timely ... ... pricing pressures; changes in product mix; changes in the seasonality ... ... equipment, related software , professional and ... APC, which is headquartered in West Kingston, Rhode Island, reported sales of $ 1 .337 billion for the year ended December 31, 1999 and is a Fortune 1000 and S&P 500 company.
Security Notification: "POODLE" vulnerability - impact to APC products
StruxureWare Data Center Expert StruxureWare Data Center Operation Data Center Operations (DCO) ... ... available at DCIM Support ( ) and ... Data Center Expert (DCE ... ... Please contact tech support for upgrade links for supported systems. ... Network Management Card 1 and 2 ( ... ... to recent browser changes affecting sslv3 in ... To avoid this vulnerability, the answer is to not use SSL v3.0 in the communication path. Any corresponding client should also use TLS or support TLS_FALLBACK_SCSV. ... 1 - from the console of the appliance type: ... Cyber Security is an important element of Schneider Electrics's commitment to software quality.
Why is my equipment dropped or rebooted while connected to my Smart-UPS?
1 ) ... be able to support the load attached ... ... once every 6 months while in storage ... ... is capable of supporting a load of up to 1000 Volt Amps ( ... ... you're trying to support , please use ... A single piece of equipment ... If one input cord is connected to the UPS and the other directly to Utility power, you may introduce a ground loop. ... The ATS would be fed by a UPS on one input and Utility power on the other. ... Serial cable is connected to the UPS, although no UPS shutdown software is installed ... A change of state causes the UPS to turn off.
Data Center Expert | Getting Started
https://www.apc.com/us/en/faqs/fa299045/ How do software support contracts work for DCE?
Data Center Expert | How do I upgrade my software version?
Process for upgrading StruxureWare Data Center Expert. ... StruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) ... StruxureWare Data Center Expert (all versions) ... You must have a valid currently active software support contract to receive upgrade files. ... Receiving upgrade files from technical support . ... 1 ) Download the upgrade.zip
Data Center Expert | v7.4.2 is no longer available
Resolution You must have a valid support contract to receive the software update.
Where can I get support for APC and MGE Products?
For support on APC and MGE products please visit: https://www.apc.com/ support / ... Data Center Facility Cooling - Andover Continuum or TAC Vista Data Center Facility Power - PowerLogic ION Enterprise Data Center Software Integration Kits Data Center University ... InfraStruxure for Large Data Centers InfraStruxure for Medium Data Centers ... InfraStruxure for Small Data Centers ... Operations Capacity Operations Change Operations Energy Cost Operations Energy Efficiency Operations Insight Operations Mobile Operations VIZOR ... Software Configuration Software Education Software for NetBotz Appliances Software Installation Software Integration ... StruxureWare Operations Suite
Data Center Expert | Migrating from a Physical Appliance to a Virtual Appliance
StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Expert (all ... ... As the data center is moving away ... 1 ) You must ... ... device nodes and 1 surveillance node) ... ... ) Contact technical support . After verifying support contracts for the license ... itself, technical support can reset the ... Technical support will work with the contract administrators to switch the support contracts to the new ... These changes (at least ... Register the passcodes obtained from tech support for the license keys against this mac address.
Video: Data Center Expert | How do I configure the network settings?
... a StruxureWare Data Center Expert Appliance. StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Expert (all ... ... the StruxureWare Data Center Expert Appliance to ... ... settings for Data Center Expert must be ... ... DHCP is NOT supported . ... be used to change the network information ... 1 ) Open the ... ... press enter to change settings. ... to the Data Center Expert application and ... ... enter on the changing the apcsetup account ... ... If desired to change the apcinfo account ... ... be used to change the network information ... 1 ) Provide power ... ... press enter to change settings. ... to the Data Center Expert application and ...