Технические часто задаваемые вопросы

Did APC purchase the AirFlow Company?
Data Center Cooling ... into our technical support line to identify ... ... . Our Tech Support hot line is ... American Power Conversion Expands Availability Solutions with Acquisition of Airflow Company ... , global, one -stop shop ... ... solutions also offer one of the smallest ... ... and Advance Power’s operations ; the timely ... of global manufacturing capacity ; general worldwide ... ... equipment, related software , professional and ... APC, which is headquartered in West Kingston, Rhode Island, reported sales of $ 1 .337 billion for the year ended December 31, 1999 and is a Fortune 1000 and S&P 500 company.
Data Center Expert | Getting Started
https://www.apc.com/us/en/faqs/fa299045/ How do software support contracts work for DCE?
Why are the battery charge LEDs flashing on a Smart-UPS?
Option 1 : ... flash and PowerChute software / SmartSlot accessories ... at 100% capacity . ... performed through PowerChute software . ... Stop the PowerChute software from running and ... ... contact APC Customer Support Theory of Operation : ... on its battery capacity . ... interface of PowerChute software (or a ... ... time set at 10 minutes, then ... Total runtime is primarily based on two factors, battery capacity and UPS load. ... When utility power is lost, the UPS begins discharging the battery in order to support the attached load.
Data Center Expert | How do I upgrade my software version?
Process for upgrading StruxureWare Data Center Expert. ... StruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) ... StruxureWare Data Center Expert (all versions) ... You must have a valid currently active software support contract to receive upgrade files. ... Receiving upgrade files from technical support . ... 1 ) Download the upgrade.zip
Data Center Expert | Downloading Log Files for Technical Support
... requested by technical support . StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Expert (all ... Technical support will only investigate ... apparent within the software . Data Center Expert logs contain ... 1 ) Open a ... ... :// 10 .11. ... Active Directory credentials are not supported for accessing and downloading capturelogs. ... This will remove the old archive and allow you to create a new archive to provide to technical support . ... 6) Provide to technical support for analysis of your issue. Technical support can provide an upload location if the log files are too big to send via email.
Data Center Expert | v7.4.2 is no longer available
Resolution You must have a valid support contract to receive the software update.
Where can I get support for APC and MGE Products?
For support on APC and MGE products please visit: https://www.apc.com/ support / ... Data Center Facility Cooling - Andover Continuum or TAC Vista Data Center Facility Power - PowerLogic ION Enterprise Data Center Software Integration Kits Data Center University ... InfraStruxure for Large Data Centers InfraStruxure for Medium Data Centers ... InfraStruxure for Small Data Centers ... Operations Capacity Operations Change Operations Energy Cost Operations Energy Efficiency Operations Insight Operations Mobile Operations VIZOR ... Software Configuration Software Education Software for NetBotz Appliances Software Installation Software Integration ... StruxureWare Operations Suite
Video: Data Center Expert | Desktop Client Requirements, Download, & Installation
... the StruxureWare Data Center Expert desktop client software ? Struxureware Data Center Expert (DCE ... Struxureware Data Center Expert (all ... ... for the Data Center Expert software . ... deploying the Data Center Expert Virtual Appliance ... ... The StruxureWare Data Center Expert Desktop Client ... ... PC with a 1 -GHz or ... , or Windows 10 ; Red Hat ... At least 1 GB of RAM Supported browsers: Microsoft ... for details about support for Internet Explorer ... 1 ) Open the ... ... (if done during installation) or the Start Menu Option for StruxureWare Data Center Expert #.#.#.
Data Center Expert | Why does StruxureWare not accept my One Time passcode?
StruxureWare Data Center Expert is not ... StruxureWare Data Center Expert (DCE ... StruxureWare Data Center Expert (all ... SturuxureWare Data Center Expert requires a ... and the Data Center Expert's MAC address ... StruxureWare Data Center Expert (DCE ... 1 . In a ... ... = StruxureWare Data Center Expert Basic ... = StruxureWare Data Center Expert Standard ... = StruxureWare Data Center Expert Enterprise ... = StruxureWare Data Center Expert Virtual Machine ... = StruxureWare Data Center Operation ... VM or Data Center Operation . ... Authentication Key or Software License Key Passcode ... 10 . ... 14. Paste the license key(s) one at a time into the popup box.

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