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Back-UPS is detected as an ""Unknown Device"" in Device Manger
up when the USB cable is connected. If the HID drivers are installed, then continue on with the installation of APC's Power Management Extensions
When connected to the wall, my Back-UPS product will not power on.
Product Line: All APC Back-UPS branded product families.
Video: Why might my APC Back-UPS Product be beeping?
Instead power the Back-UPS product on letting it complete its self-test before turning on the connected equipment.
Using surge strips with APC's Back-UPS and Smart-UPS products.
Plugging any non- APC surge protector, power strip, or extension cord into the output of an APC brand UPS could void your ...
Video: What are the basic troubleshooting steps for the Back-UPS ES model be600m1, bn650m1/bn650m1-CA/BN675M1?
USB charging will resume when the POWER button turns green. Contact APC Technical Support if the POWER button remains green-amber.
Video: What are the basic troubleshooting steps for the Back-UPS ES model be850m2, bn900m/bn900m-CA?
USB charging will resume when the POWER button turns green. Contact APC Technical Support if the POWER button remains green-amber.
What are some issues I may encounter when using an APC Back-UPS with a generator?
Issue: ISSUE #1: The Back-UPS product stays on battery power while attached to a generator:


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