Browse FAQs

Frequently Asked Questions for the new Lithium-ion Smart-UPS products.
Yes, Li-ion batteries are lighter and do save on overall space.
Why won't my Lithium-Ion Smart-UPS start when the battery is first connected when there is no utility power to the unit?
... , smtl1500rm3uc, li ion , li-ion , Liion, ... cold start, smart-ups , won't start ... on, lithium ion , lithium- ion
Video: SRT UPS reports Battery Charger Event, Event Code 142
The UPS reports: Battery ... 142 on the UPS LCD display or ... Smart-UPS SRT UPS Models With the UPS input connected to ... ... of the appropriate SRT UPS model to disconnect ... Using the UPS LCD display, ... of the appropriate SRT UPS model to navigate the UPS LCD menu. ... measurements on the UPS charger or battery ... ... displayed on the UPS LCD display is ... blown and the UPS requires replacement. ... displayed on the UPS LCD display is ... SRT Li-Ion 1-1.5kva If under 48V ... , the UPS should be replaced. ... SRT Li-Ion 2.2-3kva If under 48V
Which External Battery Pack (XLBP) and RBC is compatible with my Smart-UPS On-Line (SRT) model?
SRT48RMBP srt1000uxi- LI , srt1500uxi- LI Lithium Ion NMC chemistry No internal battery - uses ... system NA See manual Blue XBP48RM1U- LI
Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system with ... cartridge for the UPS and two battery cartridges for the external battery pack ...
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt009 APC Smart-UPS RT 3000va , 100-120vac, Output Hardwire Kit
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... SURTA, or SRT ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
How do I upgrade my Smart-UPS firmware with no firmware image bundled with Firmware Upgrade Wizard v4.2?
... for the following UPS devices: SRT Family: srt1000uxi- LI , srt1000uxi- ... , srt1500uxi- LI , srt1500uxi- ... , srt2200uxi- LI , srt2200uxi- ... , srt3000uxi- LI , srt3000uxi- ... Smart -PMU: If your UPS is mentioned in ... APC Technical Support ... with upgrading your UPS firmware for the above UPS devices. on the APC website – select ... APC website ... The Firmware Upgrade Wizard will automatically suggest the compatible firmware for your UPS . ... Or, turn on the UPS and access the LCD screen and navigate to About > UPS Firmware ... APC Technical Support
Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps Ethernet connections?
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Why can't I connect to my APC Network Management Card or embedded Network Management Card using a serial connection?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).

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