Browse FAQs



Video: How do I troubleshoot the Replace Battery LED on a Smart-UPS?
... lit on my Smart-UPS . Smart-UPS , Smart-UPS Online ... , or the LCD Screen on the UPS (if so ... ... for a standard UPS or 24 hours for a UPS with external batteries ... Smart-UPS products will charge ... If your UPS has an LCD screen go to the ... then select " UPS Self Test" If your UPS does not have an LCD display, press ... ... >25° C / 77° ... ... warranty on all Smart-UPS products is 2 ... contact APC Customer Support ... unit when contacting APC as additional troubleshooting ...
Why is my equipment dropped or rebooted while connected to my Smart-UPS?
... Equipment connected to Smart-UPS drops or reboots ... Smart-UPS ... attached to a Smart-UPS can be dropped ... - A UPS with a weak ... Every Smart-UPS has a " ... C (68- ... C (15 C (77 C (95 ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at
Video: How do I configure APC Network Management Card network settings?
Smart-UPS front panel LCD - (available on supported SMT, SMX, and SRT Models with NMC2/NMC3)
Network Management Card 3 – dbg directory not included in Smart-UPS firmware
apc > dir C :\dbg\* 2. Download the contents of the dbg directory:
How do I update the firmware of my SMT, SMX, SMC, SRT, XP, or XU series Smart-UPS?
Resolution: Remotely via the APC SmartConnect Cloud (Models with a " C " suffix only - IE: smt1500c)
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
How can I adjust the number of battery packs on a Smart-UPS XL?
Smart-UPS XL products require ... you tell the UPS how many external ... so that the UPS can properly calculate ... Smart-UPS XL ... runtime and have Smart Batteries. Smart-UPS XL models are ... Smart-UPS XL models are ... ... calculations which a Smart-UPS performs when it ... ways program the Smart-UPS XL to recognize ... the UPS service must be ... ... properly with an APC UPS or c . Type " ... ... com port the UPS serial c . Type " ... ... Go to ' UPS Operating Parameters. ...
Smart-UPS fan operation parameters
... run on my Smart-UPS Smart-UPS ... included on any Smart-UPS 1400 VA higher ... ... failure in a UPS . ... ensure that the UPS remain as cool ... ... a commercial grade UPS designed for business ... ... are operating the UPS in an overly ... ... this type of UPS . ... See your local APC reseller or APC .COM for ... ... 1. The UPS is on battery ... ... 2. The UPS is charging the ... ... 3. The UPS has a load ... ... temperature of the UPS has reached greater ... (60 degrees C ). Note ... ... (40 degrees C )
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SMT/ ... Smart-UPS models with the ... Supported UPS model listed above UPS Network Management Card ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... ... Find the correct UPS Firmware Image. Use the UPS "ID" ... Image for your UPS . ... platform of your UPS .


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