Technical FAQs

Ask a Question

NetBotz 250 | Inaccurate Data Logs (prior to v6.4.6 firmware)

Issue:
On the NetBotz 250, temperature and humidity readings may show inaccurate readings in the data log, even though the correct readings are shown on the Status screen.

Product Line:
NetBotz 250

Environment:
NetBotz 250 (prior to v6.4.6)

Resolution:

This was a known issue that occurs with firmware prior to v6.4.6.  Starting with firmware version 6.4.6 the wired sensor temperature values reported through the data log (Logs > Data > Log, Logs > Data > Graphing) and temperatures reported through the status page (Status > Wired Sensor > Temperature & Humidity) or the configuration page (Configuration > Device > Wired Sensor > Temperature & Humidity) now report the same value if updated at the same time.

The latest firmware version can be found at the link below under the Software & Firmware section:
https://www.apc.com/shop/us/en/products/NetBotz-Rack-Monitor-250/P-NBRK0250
Was this helpful?
What can we do to improve the information ?