Browse FAQs

Can I change the input plug or reduce the cord length on my Rack Power Distribution Unit (Rack PDU) or Rack Automatic Transfer Switch (ATS)?
APC will continue to honor the product warranty on a Rack PDU or Rack ATS if a licensed electrician is used to change the input ...
Data Center Expert | Getting Started
Follow the installation instructions provided with the appliance for Rack Mounting and Powering the appliance. ... If you have purchased licensing , continue to follow the knowledge base articles below to redeem the passcodes for licenses . ... Licensing and Software Support
Register Map For NetBotz 200 and 250 does not include external sensor pod sensors.
SNMP output will work fine for these sensors and if using StruxureWare DCE, you can use it's modbus output capabilities (with the AP95MODBUS license ) to output the sensor pods for the 200 and 250. The 250, beginning with AOS v6.5.0/nb250 v6.5.0, now includes support for remote sensors, external sensor pods, rack access, and wireless sensors.
NetBotz v3 | Can an Advanced Software Pack be transferred to a different NetBotz appliance?
NetBotz v3 Rack Appliance: 450/451 (nbrk0450/1) ... The Advanced Software Pack License is tied to the first NetBotz unit it is assigned to. ... For each new NetBotz unit purchased, an Advanced Software Pack License will also need to be purchased.
Video: Data Center Expert | How do I enable surveillance for NetBotz cameras?
NetBotz v3 Rack Appliance: 450/451 (nbrk0450/1), 550 (nbrk0550), & 570 (nbrk0570) NetBotz Rack Monitor 750 (nbrk0750) ... Each NetBotz camera requires one Surveillance license . You can verify the licensing that you have installed by going to: System Menu > Server Administration Settings > License Keys. There will be a specific license type of Surveillance Pack with a total column and a used column. ... Mark the check box for License Camera.
Creating an Aggregate Device within the KVM Access Software
... case of utilizing Rack PDU Power Integration ... I have 300 node license but have 300 servers and 600 PDU ports/outlets for a total of 900 total target devices, (servers and PDU ports). Each server has a dual power supply so in full, I would need to purchase a 900 node license to cover all these ports. By creating an aggregate device, I can put in (2) KVM ports and (4) PDU ports/outlets together in each aggregate device effectively creating 150 nodes in total. By
Video: Data Center Expert | Desktop Client Requirements, Download, & Installation
The StruxureWare Data Center Expert Desktop Client (console) is a stand -alone Java application that runs on systems that meet the following requirements: ... 3) To continue you will need to Read and Agree to the license agreement .
Matrix-UPS frequently asked questions regarding installation, operation, and standards
File # LR63938: class 5311 05 - Power Supplies ( Stand Alone), per standards C22.2 No 0, C22.2 No 0.4, C22.2 No 66, C22.2 No 107.1 ... On-Line 540 BTU/hr On-Line 900 BTU/hr On-Line/Charging 900btu/hr On-Line/Charging 1260 BTU/hr On-Battery 2000 BTU/hr On-Battery 3700 BTU/hr
What spare parts are available for my NetShelter SX, VX, WX, AV, SV, Colocation, EP, ES, VS, 2-Post Rack, 4-Post Rack?
Product Line: NetShelter SX, NetShelter VX, NetShelter CX, NetShelter WX, NetShelter SV, NetShelter ES, NetShelter EP, NetShelter VS. Environment:

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