Browse FAQs



Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system with ... cartridge for the UPS and two battery cartridges for the external battery pack ...
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... SURTA, or SRT ... , 208v, 230v , or 240v ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt009 APC Smart-UPS RT 3000va , 100-120vac, Output Hardwire Kit
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... to update my Smart UPS (SMT/ ... Smart-UPS models with the ... ... with the Prefix SRT refer to Kbase ... Supported UPS model listed above UPS Network Management Card ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... ... Find the correct UPS Firmware Image.
Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps Ethernet connections?
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Why can't I connect to my APC Network Management Card or embedded Network Management Card using a serial connection?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Global Leap Second Impact on APC Network Management Card products
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I configure APC Network Management Card network settings?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ). Network Management Card 3 - ap9640, AP9641
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... AP84XX, AP86XX, AP88XX, AP89XX), g50 AV Units, Smart-UPS Online ( SRT ), and acda901, acrc301h ...


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