{}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Unable to access PowerChute Business Edition or PowerChute Network Shutdown web interface on Linux OS using Mozilla Firefox versions 37, 38, 39, 40 when entering localhost as the IP address.

Issue:
Unable to access PowerChute Business Edition or PowerChute Network Shutdown web interface with default browser using localhost as the IP address
Example: https://localhost:6547

Products:
PowerChute Business Edition web Agent
PowerChute Network Shutdown web client


Environment:
Linux OS running Mozilla Firefox versions 37, 38, 39, 40

NOTE: Support for Mozilla Firefox versions 37, 38, 39, 40 ended with the release of PowerChute Business Edition 9.5 and PowerChute Network Shutdown 4.3

Cause:
https://bugzilla.mozilla.org/show_bug.cgi?id=1148766

Solution:
Upgrade Mozilla Firefox to version 51.or access the web interface using https://<system IP>:6547
Examples: https://192.168.1.10:6547



APC Bulgaria

Did this answer your question?

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.