{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Battery Age and UPS Age shown incorrectly in StruxureWare Data Center Expert.


Battery Age and UPS Age shown incorrectly in StruxureWare Data Center Expert.

Product Line:

StruxureWare Data Center Expert (DCE)


StruxureWare Data Center Expert 7.x


Battery Age and UPS Age can have 5 different date formats on newer firmware.

1: mm/dd/yyyy
2: dd.mm.yyyy
3: mmm-dd-yy
4: dd-mmm-yy
4: yyy-mm-dd

StruxureWare DCE may not show these formats correctly.


The most up to date DDF can be downloaded from https://ddf.ecostruxureit.com/ .  In the search bar type APC SmartUPS,  You should see the proper DDF come up as the first result, click on it to download the apcsmartups.xml file.
ddf search result example

Within the DCE Desktop Client, go to the "Device" menu, "SNMP Device Communications Settings", and "Device Definition Files.

Choose "Add/Update Definitions". Select "Local File" and hit the "Browse" button. Browse to the file apcsmartups.xml which was downloaded and hit open. Hit "Next" then select the DDF you just added and hit finish. The next time the device(s) are polled, you should see the new format.

Please note that this should affect all APC UPS models and not just the Smart-UPS line.
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.