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{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}PowerChute Network Shutdown registers with Network Management Card during set up but after registering report it cannot communicate with NMC.
Issue:
PowerChute Network Shutdown registers with Network Management Card during set up but after registering report it cannot communicate with NMC.
Product Line:
PowerChute Network Shutdown
Environment:
Windows OS with multiple NICs
Cause:
Windows firewall
Solution:
Follow the instruction in FAQ FA159624
If following the instruction in FAQ FA159624 did not resolve the issue the solution may be to add a new firewall rule that opens UDP port 3052 to all network profiles.
To add a firewall rule open a command prompt as an administrator and type
netsh advfirewall firewall add rule name="PCNS UDP port 3052" dir=in action=allow profile=any protocol=udp localport=3052
PowerChute Network Shutdown registers with Network Management Card during set up but after registering report it cannot communicate with NMC.
Product Line:
PowerChute Network Shutdown
Environment:
Windows OS with multiple NICs
Cause:
Windows firewall
Solution:
Follow the instruction in FAQ FA159624
If following the instruction in FAQ FA159624 did not resolve the issue the solution may be to add a new firewall rule that opens UDP port 3052 to all network profiles.
To add a firewall rule open a command prompt as an administrator and type
netsh advfirewall firewall add rule name="PCNS UDP port 3052" dir=in action=allow profile=any protocol=udp localport=3052
