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PowerChute Personal Edition 3.0.2 can't hibernate Windows OS when user is logged in via remote desktop

Published date: 14 January 2020

Issue:
PowerChute Personal Edition 3.0.2 does not hibernate Windows OS when user is logged in via remote desktop.

Product Line:
PowerChute Personal Edition version 3.0.2

Environment:
All supported Windows OS

Cause:
Windows OS blocks system hibernation when user is logged in remotely. 

Solution:
Install the attached patch after reviewing the attached README.

NOTE: If running an older version of PowerChute Personal Edition upgrade to version 3.0.2 then add the patch. 

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