Issue:
After installing finger-style cable managers the customer cannot install equipment.
Product Line:
AR7580A, AR7585, AR7588
Environment:
All serial numbers.
Cause:
The cable manager interferes with the mounting holes on the rails.
Resolution:
Intereference with the mounting holes on the rails is caused by one of two possible installation errors:
1) After attaching the cable manager to the rail the cable manager must slide towards the side of the cabinet, this will draw it away from the equipment mounting holes.
AR7580A - See installation step 6: https://www.apc.com/salestools/JKUR-948NBR/JKUR-948NBR_R1_EN.pdf
AR7585 - See installation step 6: https://www.apc.com/salestools/MLAN-8ZRM62/MLAN-8ZRM62_R1_EN.pdf
AR7588 - See installation step 6: https://www.apc.com/salestools/MLAN-8ZSRDH/MLAN-8ZSRDH_R1_EN.pdf
2) When installing the cable managers in the rear of a cabinet the accessory/PDU mounting rails must be moved out of the way. The cable managers cannot be installed atop the accessory/PDU mounting rails.
After installing finger-style cable managers the customer cannot install equipment.
Product Line:
AR7580A, AR7585, AR7588
Environment:
All serial numbers.
Cause:
The cable manager interferes with the mounting holes on the rails.
Resolution:
Intereference with the mounting holes on the rails is caused by one of two possible installation errors:
1) After attaching the cable manager to the rail the cable manager must slide towards the side of the cabinet, this will draw it away from the equipment mounting holes.
AR7580A - See installation step 6: https://www.apc.com/salestools/JKUR-948NBR/JKUR-948NBR_R1_EN.pdf
AR7585 - See installation step 6: https://www.apc.com/salestools/MLAN-8ZRM62/MLAN-8ZRM62_R1_EN.pdf
AR7588 - See installation step 6: https://www.apc.com/salestools/MLAN-8ZSRDH/MLAN-8ZSRDH_R1_EN.pdf
2) When installing the cable managers in the rear of a cabinet the accessory/PDU mounting rails must be moved out of the way. The cable managers cannot be installed atop the accessory/PDU mounting rails.