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{"searchBar":{"inputPlaceholder":"Rechercher par mot-clé ou poser une question","searchBtn":"Rechercher","error":"Veuillez saisir un mot-clé pour effectuer une recherche"}}Why does my Smart-UPS 15k/20k indicate "Mains Not Available. Input Frq/Volt Out of Range"?
Issue:
"Mains Not Available. Input Frq/Volt Out of Range"
Product Line:
Smart-UPS Online
Environment:
All SURT15k/20k models, All Serial Numbers
Cause:
"Mains Not Available. Input Frq/Volt Out of Range" indicates that there is an issue with the input frequency or voltage and the UPS is unable to operate online.
Resolution:
Check input voltages and frequency. Consult an electrician or your utility if power issues persist.
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