Browse FAQs



Will my Smart-UPS RT UPS turn on without batteries?
Issue: Will my Smart-UPS RT UPS turn on without batteries?
Why won't my Smart-UPS RT go to bypass in 240v environment
Issue: Smart-UPS RT will not go to bypass with 240v input and 208v output
How do I troubleshoot the fault LED on my Smart-UPS RT?
Issue: How do I troubleshoot the fault LED on my Smart-UPS RT ?
Video: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
Issue: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt003 APC Smart-UPS RT 208/240 3U Step-Down Transformer
Why can't I use an international model SU, SUA, SUM, SMT, or SMX series Smart-UPS in North American 208v or 120v environments?
That is, 230v Smart-UPS units would not be tested based on certifications appropriate for North America because the units are intended for ...


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.