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After upgrade Nutanix Cluster Check (NCC) 4.6.2 PowerChute Network Shutdown cannot power down AHV hosts.

After upgrade to (Nutanix Cluster Check) NCC 4.6.2 the AHV root account gets locked out if the password is changed. This will prevent PowerChute from shutting down AHV hosts.

PowerChute Network Shutdown

Nutanix AHV host, NCC 4.6.2

The AHV root account gets locked.

Upgrade NCC to version 4.6.3. Please refer to the following Nutanix Knowledge Base article - https://portal.nutanix.com/page/documents/kbs/details?targetId=kA07V000000H4dZSAS

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