Customer UPS report retrieval for Galaxy VS - APC Belgium

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Customer UPS report retrieval for Galaxy VS

Product line:
Galaxy VS

Cause:
UPS report needed to troubleshoot UPS alarms properly prior to dispatch

Resolution:
See steps below on how to retrieve UPS report/logs.

1. Select Maintenance > UPS report.
2. Open the front panel.
3. Insert your USB device in the USB port on the UPS.
4. Tap Export.
NOTE: Do not remove the USB device until the export process has
finished.
5. Send the UPS report to Schneider Electric customer support.

MOP attached

Published for:APC Belgium

Attachment(s)

Method of Procedure_Galaxy VS.pdf

[272.38 KB]

Published on:11/7/2022Last Modified on:15/11/2024

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