Data Center Expert | Location of the Model, Serial Number, and MAC address

Search FAQs

Issue:
Where can I find the serial number and MAC address of StruxureWare Data Center Expert?

Product Line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

Environment:
StruxureWare Data Center Expert (all verisons)

Resolution:

Physical DCE Appliance
- Model: Located on the top of the server on a white sticker with two barcodes.
- Serial Number: Located on the top of the server on a white sticker with two barcodes.
- MAC Address: Desktop Client > Help Menu > About StruxureWare Data Center Expert.
Virtual DCE Appliance
- Model: AP94VMACT
- Serial Number: Printed on the original envelope the Virtual Machine Activation Key (AP94VMACT) shipped within.
- Alt. Serial Number: Desktop Client > Help menu > About StruxureWare Data Center Expert.
- MAC Address: Desktop Client > Help menu > About StruxureWare Data Center Expert.