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PowerChute Network Shutdown fails to Turn UPS off when the Network Management Card AP9617, AP9618, or AP9619 are configured for HTTPS.
Issue:
PowerChute Network Shutdown fails to Turn the UPS off when the Network Management Card AP9617, AP9618, or AP9619 are configured for HTTPS.
Product Line:
PowerChute Network Shutdown versions 3.1, 4.x
with Network Management Cards: AP9617, AP9618, AP9619
Environment:
Supported operating systems for the relevant PowerChute Network Shutdown versions in the Product Line above.
Cause:
An SSL handshake error occurs when Java 7 and 8 is installed on the system and PowerChute attempts to communicate with an AP9617, AP9618, AP9619.
Solution:
To correct the issue change the communication protocol between the NMC and PowerChute to HTTP.
NOTE: There is no HTTPS solution with PowerChute Network Shutdown versions 3.1 and 4.x with NMCs AP9617, AP9618, and AP9619.
PowerChute Network Shutdown fails to Turn the UPS off when the Network Management Card AP9617, AP9618, or AP9619 are configured for HTTPS.
Product Line:
PowerChute Network Shutdown versions 3.1, 4.x
with Network Management Cards: AP9617, AP9618, AP9619
Environment:
Supported operating systems for the relevant PowerChute Network Shutdown versions in the Product Line above.
Cause:
An SSL handshake error occurs when Java 7 and 8 is installed on the system and PowerChute attempts to communicate with an AP9617, AP9618, AP9619.
Solution:
To correct the issue change the communication protocol between the NMC and PowerChute to HTTP.
NOTE: There is no HTTPS solution with PowerChute Network Shutdown versions 3.1 and 4.x with NMCs AP9617, AP9618, and AP9619.
Published for:APC Belgium
