Browse FAQs
Can I mix old and new batteries in a Smart-UPS?
For example, an APC Smart-UPS SRT 5000 system with ... cartridge for the UPS and two battery cartridges for the external battery pack ...
My Smart-UPS will not turn on.
My Smart-UPS will not turn ... Smart-UPS Smart-UPS require a functional ... ... drained, the UPS will not turn ... ... , SMT, SRT , and SMC series Smart-UPS do not typically ... series Smart-UPS require that internal ... order for the UPS to turn on ... ... in a 208v Smart-UPS SURT (10kva ... battery in a 120v Smart-UPS SURT must measure ... Smart-UPS SURT units do ... - Smart-UPS greater than 1500va have an input ... ... position, the UPS will not actually ... - The UPS will not turn ...
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... products on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... SURTA, or SRT ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps Ethernet connections?
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Why can't I connect to my APC Network Management Card or embedded Network Management Card using a serial connection?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Global Leap Second Impact on APC Network Management Card products
... , AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I configure APC Network Management Card network settings?
... (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ).
Video: How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)?
Certain Audio/Video Network Management Enabled products, Smart-UPS Online ( SRT ). Network Management Card 3 - ap9640, AP9641
UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)
... AP84XX, AP86XX, AP88XX, AP89XX), g50 AV Units, Smart-UPS Online ( SRT ), and acda901, acrc301h ...
Which accessories/environmental sensors are compatible with my APC Network Management Card (or devices with embedded Network Management Cards)?
... AP89XX), Rack Automatic Transfer Switches (AP44XX), Smart-UPS Online (with model prefix SRT ).