Browse FAQs

Data Center Expert | Getting Started

Published date: 23 November 2019

Issue:
How-to guides and informational links on getting started with a Data Center Expert Appliance.

Product line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

Environment:
StruxureWare Data Center Expert (all versions)

Resolution:

Deploying the Physical Data Center Expert Appliance

Follow the installation instructions provided with the appliance for Rack Mounting and Powering the appliance.
Deploying the Virtual Data Center Expert Appliance

The trial is restricted to 5 nodes.  If you have purchased licensing, continue to follow the knowledge base articles below to redeem the passcodes for licenses.

DCE 7.8.0 OVA: https://download.struxureon.com/dce/VM/780/index.html

Video: How do I download and deploy the StruxureWare Data Center Expert Virtual Appliance?
https://www.apc.com/us/en/faqs/FA299551/

It is highly recommended to increase the amount of storage that Data Center Expert has within VMWare.  Follow the explicit details outlined in the knowledge base below if you choose to add additional disk space:

Configuring VM Hardware Resources (RAM, CPU, Hard Disks, & Network Adapters)
https://www.apc.com/us/en/faqs/FA309639/

Additional details on VM settings and configuration guidelines can be found here.
Getting Data Center Expert on the Network

Start by ensuring that your Data Center Expert (DCE) Appliance is powered on and is physically connected to a network.

Video: Configuring Network Settings for StruxureWare Data Center Expert
https://www.apc.com/us/en/faqs/FA234266/

StruxureWare Data Center Expert Security Information (Protocols, Ports, Firewall, OS, Packages, etc)
https://www.apc.com/us/en/faqs/FA158328/


Licensing and Software Support

Data Center Expert requires continuous software support to receive upgrades and technical support/escalation.

Video: Registering passcodes for DCE
https://www.apc.com/us/en/faqs/FA299045/

How do software support contracts work for DCE?
https://www.apc.com/us/en/faqs/FA158328/
Accessing the Desktop Client and Managing Users

Video: Where can I download the StruxureWare Data Center Expert client software?
https://www.apc.com/us/en/faqs/FA272226/

Video: How do I manage users on StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA299420/

Video: How do I configure Active Directory Authentication within StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA299413/
Adding Devices to Data Center Expert

Video: How do I add devices to StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA177081/

How do I obtain an SNMP or Modbus DDF for StruxureWare Data Center Expert to monitor 3rd party devices?
https://www.apc.com/us/en/faqs/FA290458/

SNMPwalk files for StruxureWare Data Center Expert DDF files
https://www.apc.com/us/en/faqs/FA158391/
Managing Devices and Reports in Data Center Expert

Video: How do I configure Data Center Expert to log into an APC device when launched?
https://www.apc.com/us/en/faqs/FA266820/

Video: How do I create and manage custom properties within Data Center Expert?
https://www.apc.com/us/en/faqs/FA299535/

How do I mass configure APC devices using Data Center Expert?
https://www.apc.com/us/en/faqs/FA316801/

How do I mass configure APC user settings using Data Center Expert?
https://www.apc.com/us/en/faqs/FA317377/

How do I Generate / Export Reports in Data Center Expert?
https://www.apc.com/us/en/faqs/FA301697/
Managing Thresholds and Notifications in Data Center Expert

Video: How do I create and manage device thresholds in StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA299560/

Video: How do I configure StruxureWare Data Center Expert to send e-mail notifications?
https://www.apc.com/us/en/faqs/FA225766/
Updating firmware for APC and NetBotz Devices

Video: How do I manually load APC and NetBotz device firmware to StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA226042/

Video: How do I update the firmware on APC and NetBotz devices being monitored by StruxureWare Data Center Expert?
https://www.apc.com/us/en/faqs/FA226043/
Data Center Expert Surveillance (NetBotz)

Video: How do I retrieve surveillance clips in StruxureWare Data Center Expert
https://www.apc.com/us/en/faqs/FA297818/

Video: How do I enable surveillance in StruxureWare Data Center Expert for NetBotz cameras?
https://www.apc.com/us/en/faqs/FA297815/
Managing Data Center Expert Appliance Settings

Video: How do I Configure the Date/Time, NTP Server, and Regional Settings on Data Center Expert?
https://www.apc.com/us/en/faqs/FA301699/

Video: How do I backup StruxureWare Data Center Expert to a Windows share?
https://www.apc.com/us/en/faqs/FA299440/
 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.