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PowerChute Network Shutdown does not proceed with VM Startup after powering on the vCenter Server VM

Published date: 04 March 2019

Issue:
PowerChute Network Shutdown does not proceed with VM Startup after powering on the vCenter Server VM. PowerChute shows an event log entry “Attempting to start vCenter Server VM <VM Name>” but does not proceed to power on VMs.
   
Product Line:
PowerChute Network Shutdown v4.2, v4.3

Environment: 
PowerChute Network Shutdown v4.3 configured with VMware

Cause: 
This can occur when some vCenter Services are unable to start.

Solution:

Connect to the vCenter Server VM and check the status of vCenter Services. Manually start services that have not started.
  • On Windows, the services.msc console can be used.
  • On Linux, execute the following command:
service-control --status -all
 

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