Browse FAQs

Hub connected to NetBotz USB port supports only one serial device

Published date: 30 September 2014

Issue:
Two serial devices connected to a NetBotz appliance via USB hub fail to communicate.

Product Line:
NetBotz

Environment:
Advanced View

Cause:
Each USB port on a NetBotz appliance supports only one serial device. Do not use a USB hub to connect more than one serial device to a port on a NetBotz appliance.

Resolution:
Connect no more than one serial device to a USB hub connected to a NetBotz appliance.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.

Contact support